Questions Homeowners Ask Us Most
How do I know if my chimney needs cleaning?
The clearest signs are visible creosote buildup in the firebox, reduced draft, smoke entering the room, or a strong odor when the fireplace isn't in use. That said, you may not notice anything visible at all — which is exactly why the NFPA recommends an annual inspection regardless of how much you use the fireplace.
What's the difference between a sweep and an inspection?
A sweep removes creosote and debris from the flue. An inspection assesses the structural condition of the flue liner, firebox, crown, and exterior masonry. Our appointments combine both: we sweep, then walk you through a full visual inspection with findings explained before we leave.
How soon can I get an appointment?
Use the form on this page to request a time, or call (262) 400-2232 to speak with someone directly. If you can't wait for an on-site visit, we also offer virtual estimates — send us photos and we'll give you scope and cost without a scheduled trip.
What areas do you serve?
We serve Waukesha County and surrounding areas including Milwaukee, Washington, Ozaukee, and Jefferson counties. We've been working in these communities as a family-owned company since 2009.
Do you handle gas fireplaces and inserts, or just wood-burning?
Both. We service, repair, and install wood-burning fireplaces, gas fireplaces, gas and wood inserts, and freestanding stoves. The full scope of chimney and fireplace work comes through our team.
What happens after my appointment?
Same day, you'll receive a digital copy of your receipt and service paperwork by email. We also send before-and-after photos documenting the work. If any repairs were recommended, we follow up after project completion to make sure everything was addressed to your satisfaction.